Common questions
How quickly can I get set up?
Most businesses are live in about 15 minutes. Connect your phone number, add your business hours and calendar, and AnswerBridge starts answering calls. No engineers, no lengthy onboarding calls.
Will my customers know they're talking to an AI?
AnswerBridge sounds natural and conversational. Most callers don't realize they're talking to an AI — and that's by design. You can also choose to disclose it if that fits your brand. Either way, callers get fast, helpful responses instead of voicemail.
What calendar systems do you support?
AnswerBridge integrates with Google Calendar, Outlook, and most major scheduling tools. If you use a custom or industry-specific system, reach out — we add integrations regularly.
Can I customize what the AI says?
Yes. You control the script: your business name, your services, how you handle common questions, your tone. Professional and Enterprise plans include AI tuning so the agent sounds exactly like your brand.
What happens if I go over my monthly call limit?
We'll notify you before you hit your limit. If you go over, calls are still answered — we just charge a small per-call overage fee rather than dropping calls. You can upgrade your plan at any time to avoid overages.
What happens when the AI can't answer a question?
The AI gracefully tells the caller it will have someone follow up, then sends you an email summary with the caller's question and contact info. You never lose a lead just because the AI didn't know the answer.
Is there a contract, or can I cancel anytime?
No contracts on Starter or Professional — cancel anytime, no questions asked. Enterprise plans have custom terms. We'd rather earn your business every month than lock you in.
Do you offer a free trial?
Yes. Start for free and handle your first calls at no charge. No credit card required to get started — just connect your number and go live. We're confident you'll see the value before you ever pay.